Service Technician
3.
5 Hattiesburg, MS Hattiesburg, MS Full-time Full-time $27 - $30 an hour $27 - $30 an hour 8 days ago 8 days ago 8 days ago SUMMARY Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment.
Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department.
This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provides technical support to customers on operational or maintenance aspects of system equipment.
Determines most cost-effective repair/resolution to minimize customer downtime.
DUTIES AND
Responsibilities:
Primary responsibility will be to troubleshoot and repair a variety of industrial products that include, but are not limited to; printing equipment, cash recycling products, mailing and sorting machines, credit card embossing, and processing and any other applicable third-party accessories attached as part of the system.
Schedule and perform regular predictive/preventive maintenance inspections on equipment.
Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Act as a liaison between the customer and other departments/functions of the company.
May need to provide an on call level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
REQUIREMENTS:
EDUCATION AND EXPERIENCE REQUIRED High School graduate with 2-year degree or diploma in electronics/advanced mechanics/software training with 1
years related industry/equipment experience, or equivalent combination of education and experience.
Associate degree a plus.
Job Type:
Full-time Pay:
$27.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule:
12 hour shift 8 hour shift Overtime Work setting:
In-person
Experience:
Electrical:
1 year (Required) Mechanical:
1 year (Preferred) Ability to Relocate:
Hattiesburg, MS:
Relocate before starting work (Required) Work Location:
In person Primary responsibility will be to troubleshoot and repair a variety of industrial products that include, but are not limited to; printing equipment, cash recycling products, mailing and sorting machines, credit card embossing, and processing and any other applicable third-party accessories attached as part of the system.
Schedule and perform regular predictive/preventive maintenance inspections on equipment.
Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Act as a liaison between the customer and other departments/functions of the company.
May need to provide an on call level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance 12 hour shift 8 hour shift Overtime In-person Electrical:
1 year (Required) Mechanical:
1 year (Preferred) Hattiesburg, MS:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Hattiesburg, MS Hattiesburg, MS Full-time Full-time $27 - $30 an hour $27 - $30 an hour 8 days ago 8 days ago 8 days ago SUMMARY Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment.
Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department.
This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provides technical support to customers on operational or maintenance aspects of system equipment.
Determines most cost-effective repair/resolution to minimize customer downtime.
DUTIES AND
Responsibilities:
Primary responsibility will be to troubleshoot and repair a variety of industrial products that include, but are not limited to; printing equipment, cash recycling products, mailing and sorting machines, credit card embossing, and processing and any other applicable third-party accessories attached as part of the system.
Schedule and perform regular predictive/preventive maintenance inspections on equipment.
Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Act as a liaison between the customer and other departments/functions of the company.
May need to provide an on call level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
REQUIREMENTS:
EDUCATION AND EXPERIENCE REQUIRED High School graduate with 2-year degree or diploma in electronics/advanced mechanics/software training with 1
years related industry/equipment experience, or equivalent combination of education and experience.
Associate degree a plus.
Job Type:
Full-time Pay:
$27.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule:
12 hour shift 8 hour shift Overtime Work setting:
In-person
Experience:
Electrical:
1 year (Required) Mechanical:
1 year (Preferred) Ability to Relocate:
Hattiesburg, MS:
Relocate before starting work (Required) Work Location:
In person Primary responsibility will be to troubleshoot and repair a variety of industrial products that include, but are not limited to; printing equipment, cash recycling products, mailing and sorting machines, credit card embossing, and processing and any other applicable third-party accessories attached as part of the system.
Schedule and perform regular predictive/preventive maintenance inspections on equipment.
Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Act as a liaison between the customer and other departments/functions of the company.
May need to provide an on call level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance 12 hour shift 8 hour shift Overtime In-person Electrical:
1 year (Required) Mechanical:
1 year (Preferred) Hattiesburg, MS:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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